Privacy Policy

Last updated: October 18, 2025

Contact Information

ProductHub

1 Chome-20-17 Jinnan, Shibuya, Tokyo 150-0041

Phone: +81 3-5784-0960

Email: [email protected]

Our Commitment to Data Protection

At ProductHub, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you interact with our educational platform and services.

We believe in transparency and want you to understand exactly what information we gather, why we need it, and how we use it to improve your learning experience. This policy applies to all visitors, prospective students, and enrolled participants of our product management programs.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about how we handle your data, please contact us using the information provided above.

Information We Collect

We collect various types of information to provide and improve our services. The data we gather falls into several categories, each serving specific purposes related to your educational experience.

Personal Information You Provide

When you interact with our platform, you may voluntarily provide personal information including:

  • Contact Details: Name, email address, phone number, and mailing address when you register for courses or contact us
  • Professional Information: Job title, company name, industry, and experience level to tailor course recommendations
  • Account Information: Username, password, and preferences when you create an account
  • Payment Information: Billing details and transaction history when you enroll in paid courses
  • Communications: Messages, inquiries, and feedback you submit through our contact forms or email

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • Device Information: Browser type, operating system, device identifiers, and screen resolution
  • ge Data: Pages visited, time spent on pages, links clicked, and navigation patterns
  • Location Data: General geographic location based on IP address
  • Referral Information: Websites or search terms that directed you to our platform
  • Cookies and Similar Technologies: Data collected through cookies as described in our Cookie Policy

Information from Third Parties

We may receive information about you from other sources:

  • Analytics Providers: Information about your interactions with our website and marketing campaigns
  • Payment Processors: Transaction details and payment verification information
  • Public Sources: Publicly available professional information to verify credentials or provide relevant content

How We Use Your Information

We process your personal data for legitimate business purposes and to fulfill our educational mission. The legal basis for processing includes your consent, contractual necessity, and our legitimate interests in operating and improving our services.

Service Delivery and Management

  • Process course enrollments and manage your participation in our programs
  • Provide access to course materials, resources, and learning platforms
  • Communicate important updates, schedule changes, and educational content
  • Issue certificates and track your learning progress
  • Respond to your inquiries and provide customer support

Platform Improvement and Analytics

  • Analyzege patterns to enhance website functionality and user experience
  • Develop new courses and improve existing educational content
  • Conduct research and gather feedback to improve our services
  • Identify technical issues and optimize platform performance

Marketing and Communications

  • Send promotional materials about new courses and educational opportunities
  • Personalize content recommendations based on your interests and behavior
  • Measure the effectiveness of our marketing campaigns
  • Share relevant industry insights and educational resources

You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Legal Compliance and Security

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, unauthorized access, and security threats
  • Resolve disputes and enforce our terms and conditions
  • Maintain records for audit and accountability purposes

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners who help us operate our platform and deliver our services. These partners are contractually obligated to protect your information and use it only for the purposes we specify.

Service Providers

We work with vendors who provide hosting, payment processing, email delivery, analytics, customer support, and other technical services. These providers access personal data only to perform their functions on our behalf.

Educational Partners

With your consent, we may share relevant information with industry partners or guest instructors who contribute to our educational programs. This sharing enhances your learning experience and provides networking opportunities.

Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we continuously work to safeguard your data.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and updates
  • Secure backup systems

Organizational Measures

  • Access controls and user authentication
  • Staff training on data protection
  • Incident response procedures
  • Monitoring and logging systems

Security Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you promptly in accordance with applicable laws and provide information about the incident and steps being taken to address it.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of data and the purpose for which it was collected.

  • Active Student Data: Retained for the duration of your enrollment plus a reasonable period afterward for record-keeping
  • Marketing Data: Retained until you opt out of communications or request deletion
  • Financial Records: Retained as required by applicable tax and accounting regulations
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for research purposes

Your Rights and Choices

You have several rights regarding your personal information. We are committed to facilitating the exercise of these rights and will respond to requests within the timeframes required by law.

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you can request corrections. We will update the information promptly upon verification.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes it was collected or if you withdraw consent.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider where technically feasible.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will cease processing unless we have compelling legitimate grounds.

Right to Restrict Processing

In certain situations, you can request that we limit how we use your personal data, such as when you contest the accuracy of the data or object to processing.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will verify your identity and respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features

Disable cookies through your browser settings (see our Cookie Policy for more details)

Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Our operations are primarily based in. If you access our services from outside, your information may be transferred to, stored, and processed in or other countries where our service providers operate.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are designed for professionals and individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on our website.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we might have information from or about a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your inquiries promptly and transparently.

Contact Us