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Terms and Conditions

Last updated: October 5, 2025

Contact Information

ProductHub

1 Chome-20-17 Jinnan, Shibuya, Tokyo 150-0041

Phone: +81 3-5784-0960

Email: [email protected]

Introduction and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and ProductHub governing your use of our educational platform and services. By accessing or using our website, enrolling in courses, or engaging with our content, you acknowledge that you have read, understood, and agree to be bound by these terms.

This document outlines the rights, responsibilities, and obligations of both parties. If you do not agree to these terms in their entirety, you must immediately cease using our services and refrain from accessing our platform.

These Terms and Conditions supplement and should be read in conjunction with our Privacy Policy, Cookie Policy, and any other policies referenced herein. In the event of any conflict between these terms and other policies, these Terms and Conditions shall prevail.

User Obligations and Responsibilities

As a user of ProductHub services, you accept specific obligations and responsibilities. Adherence to these requirements is essential for maintaining a professional and productive learning environment for all participants.

Compliance with Laws and Regulations

You agree to comply with all applicable local, national, and international laws and regulations when using our services. This includes, but is not limited to:

  • 1. Respecting intellectual property rights and copyright laws
  • 2. Adhering to data protection and privacy regulations
  • 3. Complying with export control laws if accessing from outside
  • 4. Following consumer protection and fair trading regulations
  • 5. 1 Chome-20-17 Jinnan, Shibuya, Tokyo 150-0041 class="text-xl font-bold text-decision-black mb-3">Professional Conduct Requirements

    You must maintain professional and respectful behavior in all interactions. Specifically, you agree to:

    • 1. 1 Chome-20-17 Jinnan, Shibuya, Tokyo 150-0041">2. Refrain from harassment, discrimination, or intimidation of any kind
    • 3. Avoid disruptive behavior that interferes with the learning experience
    • 4. Participate honestly and refrain from academic dishonesty or plagiarism
    • 5. Communicate constructively and professionally in all forums and discussions

Content Guidelines and Restrictions

When submitting or sharing content through our platform, you must adhere to the following guidelines:

  • 1. Content must be relevant to the educational context and appropriate for a professional environment
  • 2. Do not post offensive, defamatory, or inflammatory material
  • 3. Avoid sharing confidential information from your employer or third parties
  • 4. 1 Chome-20-17 Jinnan, Shibuya, Tokyo 150-0041. Respect copyright and provide proper attribution when referencing others' work

Age Restrictions and Requirements

Our services are intended for individuals who meet the following criteria:

  • 1. Must be at least 18 years of age to create an account and enroll independently
  • 2. Users under 18 may participate with explicit parental or guardian consent
  • 3. Must have legal capacity to enter into binding contracts under applicable law
  • 4. Corporate enrollments for employee training must be authorized by the organization

Indemnification and User Responsibility

You agree to indemnify, defend, and hold harmless ProductHub, its affiliates, officers, directors, employees, instructors, and partners from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms and Conditions.

Scope of Indemnification

Your indemnification obligation extends to claims resulting from:

  • Your violation of these Terms and Conditions or any applicable law
  • Content you submit or share through our platform
  • Infringement of intellectual property or other proprietary rights
  • Harm caused to other users or third parties through your actions
  • Unauthorized access or use of our systems or services

Privacy and Data Protection Responsibilities

You are responsible for protecting any personal or sensitive information you access through our services. You agree not to misuse, disclose, or exploit information about other users, instructors, or third parties obtained through our platform.

Liability Limitations and Warranty Disclaimers

Disclaimer of Warranties

ProductHub provides educational services "as is" and "as available" without warranties of any kind, whether express or implied. We specifically disclaim warranties of:

  • Merchantability: Fitness for any particular purpose or commercial use
  • Non-Infringement: That our services do not infringe third-party rights
  • Accuracy: Complete accuracy or reliability of content or information
  • Continuous Access: Uninterrupted or error-free service availability
  • Outcomes: Specific educational or career results from course participation

Limitation of Liability

To the maximum extent permitted by applicable law, ProductHub and its affiliates, partners, instructors, and employees shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or property damage resulting from service use
  • Losses arising from service interruptions or technical failures
  • Damages exceeding the amount you paid for the specific course or service

Some jurisdictions do not allow certain liability limitations. In such cases, our liability shall be limited to the maximum extent permitted by law.

Exclusion of Consequential Damages

Under no circumstances shall ProductHub be liable for any consequential, indirect, or special damages arising from your use or inability to use our services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of goodwill, work stoppage, computer failure, or other commercial damages or losses.

Force Majeure Provisions

ProductHub shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Natural disasters, epidemics, or acts of God
  • War, terrorism, civil unrest, or government actions
  • Power outages, telecommunications failures, or internet disruptions
  • Labor disputes, strikes, or supplier failures
  • Cyberattacks, hacking attempts, or security breaches

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of, without giving effect to any principles of conflicts of law. You agree that:

  • 1. Any legal action or proceeding shall be brought exclusively in the courts of Tokyo
  • 2. You consent to the personal jurisdiction of such courts
  • 3. You waive any objection to venue in such courts

Dispute Resolution Procedures

In the event of any dispute, claim, or controversy arising from these Terms and Conditions or your use of our services, we encourage informal resolution through the following steps:

  • 1. Direct Communication: Contact us to discuss the issue and seek mutual resolution
  • 2. Good Faith Negotiation: Engage in good faith discussions for at least 30 days
  • 3. Mediation: Consider mediation by a neutral third party if direct negotiation fails
  • 4. Formal Proceedings: Pursue legal action only after exhausting informal resolution attempts

This dispute resolution procedure does not affect your statutory rights or prevent you from seeking injunctive relief in urgent circumstances.

Class Action Waiver

To the extent permitted by applicable law, you agree that any claims against ProductHub shall be brought individually and not as part of any class, consolidated, or representative action. You waive the right to participate in class actions, class arbitrations, or representative proceedings against us.

Severability Clause

If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not affect the validity, legality, or enforceability of the remaining provisions.

The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these terms, and all other provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other policies incorporated by reference, constitute the entire agreement between you and ProductHub regarding your use of our services.

These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and ProductHub concerning the subject matter herein. No amendment or modification of these terms shall be binding unless made in writing and signed by ProductHub.

Terms Modification Policy

We reserve the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. Material changes will be communicated through email notification or prominent notice on our website.

Your continued use of our services following the posting of changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically for updates. If you object to any changes, your sole remedy is to cease using our services.

Questions and Support

If you have questions about these Terms and Conditions or need clarification on any provisions, please contact us. We are committed to transparency and will address your inquiries promptly.

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